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GroupDocs provides unlimited free technical support for all of its products. Support is available to all users, including those evaluating the product. You can access support at the Free Support Forum and the Paid Support Helpdesk.

Note

Please note that GroupDocs does not offer technical support by phone. Phone support is available only for sales and purchase inquiries.

If you need assistance with GroupDocs.Signature, please consider the following:

• Ensure you are using the latest version of GroupDocs.Signature before reporting an issue. Check PyPI or the release notes for the latest version.
• Look through the forums, this documentation, the Troubleshooting page, and the API Reference before reporting an issue: your question may already be answered.
• Post your question in the GroupDocs.Signature Free Support Forum. Questions are answered directly by the GroupDocs.Signature development team.
• Please allow for time zone differences when waiting for a reply on the forums.

Paid support requests are given higher priority than free support requests.

• Post your question at the Paid Support Helpdesk to receive higher priority assistance.

To ensure your issue, question, or feature request is resolved efficiently, please follow these steps:

• Attach the original document and the code snippet that reproduces the issue. If you need to attach several files, compress them into a single archive. It is safe to attach documents on the GroupDocs Forum, as only you and GroupDocs developers will have access to them.
• Include details about the environment where the issue occurs: operating system, Python version, and the groupdocs-signature-net version (pip show groupdocs-signature-net).
• Report one issue per thread. If you have additional questions, issues, or feature requests, please create a separate thread for each.