Technical Support Leave feedback

GroupDocs provides unlimited free technical support for all of its products. Support is available to all users, including those evaluating the product. You can access support at the Free Support Forum and the Paid Support Helpdesk.

Note

Please note that GroupDocs does not offer technical support by phone. Phone support is available only for sales and purchase inquiries.

If you need assistance with GroupDocs.Conversion, please consider the following:

1. Ensure you are using the latest version of GroupDocs.Conversion before reporting an issue. Check the releases page for the latest version.
2. Review the forums and this documentation to see if your question has already been answered.
3. Post your question in the GroupDocs.Conversion Free Support Forum. Our development team will assist you directly.
4. Please allow for time zone differences when waiting for a reply on the forums.

Paid support requests are given higher priority than free support requests.

1. Post your question at the Paid Support Helpdesk to receive higher priority assistance.

To ensure your issue, question, or feature request is resolved efficiently, please follow these steps:

1. Attach the original document and any relevant code snippet that reproduces the issue. If you need to attach multiple files, compress them into a single archive. It’s safe to attach documents on the GroupDocs Forum, as only you and GroupDocs developers will have access.
2. Include details about the environment where the issue occurs.
3. Report one issue per thread. If you have additional questions, issues, or feature requests, please create separate threads for each.